Water Utility Information
Water/Sewer bills are read quarterly the last week of March, June, September, and December. Payment is due in time to be processed by staff by the end of business on the due date (usually the 25th of the month).
Anything after the office is closed for the day will be considered late and will receive late fees (this includes payments put in the night drop during business hours instead of brought into the office). The Public Service Commission (PSC) allows for a 20-day notice to make the payment. The Village of Arlington extends that time by up to 10 days for residents to make their payment.
Mail to P.O. Box 207, Arlington, WI 53911
Drop it off in our drop box located outside the front door at Village Hall (200 Commercial Street) anytime, or place it in the basket by the front desk during business hours.
Sign up for direct pay. Fill out the form at the bottom of this page and bring it to the Village Hall.
Pay online by credit card
If you have a billing problem, please call (608) 635-2474.
The Village is now able to email quarterly water/sewer bills as well as ACH the payment from your account if you choose, so you will never have to worry about late fees again. Please complete and return this form.
Your payment will be dated the date the Village receives the notification of your payment.
Deferred Payment Agreement must be approved by the Village Clerk.
The Village will only accept cash once you have received the 24-hour disconnect notice. Cash must be received in the office for re-connection by 3:15 to get same-day re-connection. Cash dropped off after 3:15 PM. or in the night drop will be credited the next business day, and water will be turned on as soon as Public Works is able. Please make sure all faucets are turned off. Water will be turned on as soon as Public Works is able. Any damage done would be your responsibility.
All water softeners installed after 2014 must be approved and inspected by the Village of Arlington and must regenerate on-demand only. The water hardness is 26 grains. Please set your softener accordingly.
A cross-connection is a direct or potential connection between any part of the public water supply system and a source of contamination or pollution. An example of a cross-connection would be a garden hose submerged in a source of contamination, such as a swimming pool, car radiator, or other liquid. Other common cross-connections include dishwashers, toilets, pressure washers, boilers, pools, and lawn sprinkler systems.